Contact Us
We value feedback from our readers and the broader Australian gambling community. Whether you have a question about one of our reviews, want to report an issue with a listed casino, or have a suggestion for improving our content, we are here to listen.
Editorial Enquiries
For questions about our reviews, testing methodology, or editorial content, please email us at:
We aim to respond to all editorial enquiries within 48 hours during business days.
Report a Problem
If you have experienced an issue with a casino listed on our site — such as delayed withdrawals, unfair treatment, or misleading bonus terms — we want to know about it. Player feedback directly informs our ongoing monitoring and rating adjustments.
Please include the casino name, a description of the issue, approximate dates, and any supporting documentation when reporting a problem.
Partnership Enquiries
Casino operators interested in being reviewed can contact us at:
Please note: partnership enquiries do not guarantee inclusion on our site. All casinos undergo the same independent evaluation process regardless of commercial arrangements.
Gambling Support
If you need help with a gambling problem, please contact these professional support services:
- National Gambling Helpline: 1800 858 858 (free, confidential, 24/7)
- Gambling Help Online: gamblinghelponline.org.au
- Lifeline Australia: 13 11 14